FAQ

Frequently Asked Questions

How long does shipping take?

Most orders are processed within 2–5 business days. Shipping times may vary depending on your location, but most customers receive their orders within 7–14 business days.

Do you ship internationally?

Yes! DogMotionClips ships worldwide. 🌍

Can I track my order?

Yes — once your order ships, you’ll receive a tracking number by email.

What if my order arrives damaged?

If your item arrives damaged or incorrect, contact us at dogmotion.contact@gmail.com and we’ll help resolve the issue as quickly as possible.

Do you accept returns or refunds?

Because many products are made-to-order, we usually only accept returns for damaged, defective, or incorrect items. Please contact us at dogmotion.contact@gmail.com if there’s an issue with your order.